Wednesday, December 4, 2019
Principles of Communication Consistency and Relevancy
Question: Discuss about thePrinciples of Communicationfor Consistency and Relevancy. Answer: Introduction Communication is the basis of any business relation, when communicating in a business meeting, understanding the audience will help to tailor the communication to suit the particular kind of audience. Efficiency and effectiveness communication helps to reduce redundancy and improves the productivity of the message. The elements for proper communication include clarity, conciseness, consistency, relevancy, as well as audience knowledge. The paper will address the difficulties being faced by James in trying to communicate to a team of Japanese work force that he is leading. It will also provide ways and understanding that James ought to keep in mind while addressing the team(Guide Guide, 2017). Discussion The Japanese seem to have a unique and strict culture that guides their social interactions among them as well as with foreigners. According to global communication website, the Japanese understand that it is difficult for foreigners to work in Japan, therefore, they do not expect the foreigners to speak in Japanese, they give room for mistakes provided that due respect is maintained. In some occasions during the business meetings, they will try to help the foreigner, but be guilty on their end in their lack understanding of the English language(Kameda, 2012).During business meetings, if one of the Japanese members is to speak, appointment should be made in advance and if possible a week before the meeting. In the Japanese society meetings mostly happen in groups thus when one is preparing to meet one person it will be a surprise as the Japanese are a group society, and will always appear in a meeting as a group(Niemeier, Campbell, Dirven, 2014). During the business meetings, it is usual for the most senior person to be seated furthest from the door while the most junior seats closest to the door. Moreover, the society requires that several meetings to be conducted before they are comfortable to conduct a business with aforeigner.Finally, in Japanese culture it is considered disrespectful to gaze into someones eyes especially if he is your senior while conversing. Most of their communication is non-verbal such scratching the back of the head, teeth clenching tilting the head or scratching the eyebrow as well as frowning, shows disagreement or lack of understanding(Riel, 2014). As for the Americans their culture on communication is shallow and is oriented in quick affective of information, for this reason they ask direct questions and requests hence they are straightforward to the point. As opposed to the Japanese the American are self-reliant individuals, hence if you schedule to meet one person no group surprises will happen. Moreover, the phrase time is money is largely lived by it in America and almost every individual values it. In America, it is considered arrogant not to maintain eye contact during a conversation unlike in Japan ("Business Communication Styles in USA and Successful Communication with American Businesses and Colleagues: World Business Culture", 2017). It is evident that the two cultures are conflicting; never the less business meetings must be conducted. To aid the communication it is wise that James gets to understand the non-verbal communication of the audience, as it will help in getting feedback with minimal verbal communication, moreover he should understand that the Japanese group needs time to gain confidence in him through several meetings. On the other hand, the Japanese group needs to understand that time is money and the faster they embrace Jamess presence the quicker they will get things done in business (Hagge, 2010). References Business Communication Styles in USA and Successful Communication with American Businesses and Colleagues :: World Business Culture. (2017).Worldbusinessculture.com. Retrieved 24 February 2017, from https://www.worldbusinessculture.com/American-Business-Communication-Style.html Guide, J. Guide, J. (2017).Japan - Language, Culture, Customs and Etiquette | global-etiquette | resources.Commisceo-global.com. Retrieved 24 February 2017, from https://www.commisceo-global.com/country-guides/japan-guide Hagge, J. (2010). The Spurious Paternity of Business Communication Principles.Journal Of Business Communication,26(1), 33-55. https://dx.doi.org/10.1177/002194368902600104 Kameda, N. (2012). "Englishes" in Cross-Cultural Business Communication.Business Communication Quarterly,55(1), 3-8. https://dx.doi.org/10.1177/108056999205500102 Niemeier, S., Campbell, C., Dirven, R. (2014).The Cultural Context in Business Communication(1st ed.). Amsterdam/Philadelphia: John Benjamins Pub. Co. Riel, C. (2014).Principles of corporate communication(1st ed.). London: Prentice Hall. Taub, H., Schilling, D., Saha, G. (2013).Principles of communication systems(1st ed.). New Delhi: McGrew Hill Education.
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